FAQ's

Most commonly asked questions about Auto Claims.

Auto Claims FAQs

Can I get my car fixed wherever I want?

Yes you can. We will recommend using registered repair facilities to speed up the claim process but you are certainly free to have your vehicle repaired at the repair facility of your choice.

How long after the accident do I have to file a claim?

The Claim reporting period is flexible. We always recommend waiting to you are in safe place and you have let the circumstances of the accident subside. If you didn't realize an damage had occurred to your vehicle and its been a while that's OK, you can still file a claim and it would be covered. 

My windshield cracked what do I do?

Please contact our office these are very common claims. We have a few preferred vendors we use and this will make the Glass Claim repair process extremely painless. 

What happens if I hit an animal?

This is considered a comprehensive claim and the deductible may be different from your collision deductible. The good news is these claims typically do not impact your premiums on renewal but could affect any new purchase of insurance in the future.